Go to the settings of your smartphone and disable the 'Do not disturb' mode.This is how you can ensure push notifications arrive: This happens especially when you use your AMC system remotely. battery optimization) which cannot be influenced by the app. The cause is not the app, but certain settings on your smartphone (e.g. If the previous steps do not work, uninstall the AMC Cook & Go app and download the latest app version from the App Store or Play Store.

Close the app completely, restart your smartphone and open the AMC Cook & Go app again.Is the energy-saving mode or similar active? It may be that this needs to be switched off for a connection to be possible.Did the connection work earlier and now it does not anymore? Then go to the Bluetooth settings in your smartphone's settings and delete all devices called 'AMC Audio' from the list of previously connected or paired devices.Close the app completely and open the AMC Cook & Go app again.Click on it to restart the search for another Audiotherm. You can recognize this by the fact that the button 'search for Audiotherm' appears under the Audiotherm tiles. Make sure that the Cook & Go app is “searching for Audiotherm”.Īs soon as the first Audiotherm is connected, the search will stop after a short while.Make sure that you set all these settings. Bluetooth, location) are not set or active. The AMC Cook & Go app will tell you if all necessary settings (e.g.To ensure that you have the latest app version installed, go to the App Store or Play Store.This is how your Audiotherm connects to the AMC Cook & Go app: There may be several reasons why your Audiotherm is not connecting to the AMC Cook & Go app.

Need username and password for amc